Whether it’s a question about setting parental controls or you need to resolve an issue, like an outage, you have many ways to connect with us. Call, email or stop by. We look forward to assisting you.
Help and Support
Visit our Customer Self-Help Support site for access to how-to information, user guides and troubleshooting tips.
Available 24 hours a day, 7 days a week.
1. Email Us
If you didn’t find what you need through our help & Support site, send us an email. We’ll respond within 24 hours.
Exceptions: Holidays or multiple questions may take longer.
Customer Care/Technical Support:
Clallam and Pacific County Sales:
3. Stop by
Please call to arrange an appointment.
Mail Payments to:
P. O. Box 250
Long Beach, WA