Contact Us

Whether it’s a question about setting parental controls or you need to resolve an issue, like an outage, you have many ways to connect with us. Call, email or stop by. We look forward to assisting you.

Help and Support

Visit our Customer Self-Help Support site for access to how-to information, user guides and troubleshooting tips.
Available 24 hours a day, 7 days a week.

1. Email Us

If you didn’t find what you need through our help & Support site, send us an email. We’ll respond within 24 hours.
Exceptions: Holidays or multiple questions may take longer.

2. Phone

Customer Care/Technical Support:
800-562-8064

Clallam and Pacific County Sales:
360-928-0000
800-562-0036

3. Stop by

Please call to arrange an appointment.

Mail Payments to:
P. O. Box 250
Long Beach, WA
98631-0250